Fix PST Files
There are different version of Scanpst depending on the version of Outlook you are running and the version of Windows you are running.
Look in the following directories for the Scanpst.exe file based on the corresponding versions of Outlook and the corresponding versions (32-bit or 64-bit) of Windows.
|32-bit Windows versions:||
|Outlook 2013||C:\Program Files\Microsoft Office 15\root\Office15|
|Outlook 2010||C:\Program Files\Microsoft Office\Office14|
|Outlook 2007||C:\Program Files\Microsoft Office\Office12|
|64-bit Windows versions:||
|Outlook 2013||C:\Program Files(x86)\Microsoft Office 15\root\Office15|
|Outlook 2010||C:\Program Files(x86)\Microsoft Office\Office14|
|Outlook 2007||C:\Program Files(x86)\Microsoft Office\Office12|
After checking the locations, you still cannot find Scanpst.exe then you can always use the
Search tool to locate the executable.
After you’ve located the Scanpst.exe file you can begin to analyze and repair the corrupted PST file. Make sure you shutdown Outlook before starting the Scanpst executable. Follow these steps to run the Scanpst tool:
- Double-click on the Scanpst executable file.
- Enter the name of the PST file that you want to repair. (Select the Browse button if you need to search for the file.)
- Choose Options to filter your scan log settings.
- Select the Start button to begin the scanning process.
- After the scanning process completes a summary window will pop up indicating what errors were found.
- At this point it is a good idea to click the “Make backup of scanned file before repairing” checkbox.
- Click the Repair button to repair any errors that were found. (Make sure you are logged into the correct user’s account that contains the corrupted .pst file.)
- A “Repair complete” message window will appear after the repair process has finished.
- Select OK and then restart Outlook. Make sure to use the profile that you tried to repair.
Note : Reasons why the Scanpst file repair process does not fix every problem :
1: 2GB limitation of the PST file(s) being analyzed was reached
2: Overly damaged PST files due to improper shutdowns.
3: Interrupted PST file transfers.
4: Outlook upgrades that were interrupted or halted. And sometimes there are viruses out there that just work too well at targeting and corrupting files.
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